Terms and Conditions
Welcome to I Design Merch. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully.
Overview
I Design Merch operates as a multivendor marketplace platform, allowing artists and vendors to sell their artwork and products. The terms “we,” “us,” and “our” refer to I Design Merch, and the term “you” refers to the user or visitor of our website.
Vendor Registration and Accounts
- Eligibility: To become a vendor, you must create an account and complete the registration process. By registering, you represent that you are at least 18 years old and that the information you provide is accurate and complete.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
Listing and Selling Products
- Product Listings: Vendors are responsible for accurately describing their products. All listings must comply with our guidelines and policies.
- Prohibited Items: Certain items are prohibited from being sold on our platform, including but not limited to illegal items, counterfeit goods, and hazardous materials. Refer to our Prohibited Items Policy for a complete list.
- Pricing: Vendors set their own prices for their products. Prices must be reasonable and in compliance with applicable laws and regulations.
Transactions and Payments
- Order Processing: When a buyer places an order, the vendor is responsible for fulfilling the order promptly and accurately.
- Payment Gateway: Payments are processed through our secure payment gateway. Vendors receive payments minus 20% website fee.
- Refunds and Returns: Vendors must establish their own refund and return policies, which should be clearly communicated in their product listings.
Vendor Responsibilities
- Compliance: Vendors must comply with all applicable laws and regulations, including those related to consumer protection, product safety, and intellectual property.
- Customer Service: Vendors are responsible for providing excellent customer service, including responding to inquiries and resolving disputes in a timely manner.
- Quality Assurance: Vendors must ensure that their products meet the quality standards promised in their listings.
Intellectual Property
- Ownership: Vendors retain ownership of their intellectual property. By listing a product on our platform, you grant us a non-exclusive, royalty-free license to use, display, and promote your product listings.
- Infringement: We respect intellectual property rights and expect our vendors to do the same. If you believe your intellectual property rights have been violated, please contact us immediately.
Platform Usage
- Prohibited Activities: Users and vendors must not engage in activities that are harmful, fraudulent, or violate our policies or applicable laws.
- Content Standards: All content posted on our platform, including product descriptions and images, must be appropriate, respectful, and in compliance with our Content Policy.
Termination
- Suspension: We reserve the right to suspend or terminate your account and access to our platform if you violate these terms or engage in any activities that harm our platform or users.
- Effect of Termination: Upon termination, you must cease all use of our platform, and any outstanding obligations must be fulfilled.
Changes to Terms
We may update these Terms and Conditions from time to time. We will notify you of any significant changes by posting the revised terms on our website. Your continued use of our platform constitutes acceptance of the updated terms.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us.